> For the complete documentation index, see [llms.txt](https://docs.channel360.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channel360.co.za/faqs/general-faqs.md).

# General FAQs

<details>

<summary>How can I get assistance?</summary>

For further assistance, you can contact our support team via email at <support@channelmobile.co.za> or through our [website form](https://www.channelmobile.co.za/contact-us/).

</details>

<details>

<summary>Are there any hidden fees?</summary>

To get a better understanding of our costs, kindly contact our sales team for futher assistance.

</details>

If you'd like to contact our different support teams:

1. Account setup queries: <accounts@channelmobile.co.za>
2. Financial queries: <sales@channelmobile.co.za>
3. Support queries: <support@channelmobile.co.za>