> For the complete documentation index, see [llms.txt](https://docs.channel360.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channel360.co.za/faqs/general-faqs.md).
# General FAQs
How can I get assistance?
For further assistance, you can contact our support team via email at or through our [website form](https://www.channelmobile.co.za/contact-us/).
Are there any hidden fees?
To get a better understanding of our costs, kindly contact our sales team for futher assistance.
If you'd like to contact our different support teams:
1. Account setup queries:
2. Financial queries:
3. Support queries:
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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
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```
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