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  1. Quick Start
  2. Channel360 Guide
  3. Templates

Template Configuration

Once your template is approved, and if it includes rich media or tags, you’ll need to configure it before sending:

PreviousTemplate CreationNextGroups

Last updated 7 months ago

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  1. Open the template: Navigate to the template you want to configure.

  2. Upload rich media: Add any required images, PDFs, or videos.

    • Image size limit: 5MB

    • Video size limit: 14MB

    • PDF size limit: 100MB

  3. Configure body tags: Set up any necessary tags within the template body.

A tag is a placeholder in your template that gets replaced with dynamic content when your broadcast is sent. Tags can be used in different parts of the message to personalize or customize it for each recipient.

  • Select Tag Location: Choose where the tag will appear in the message: Header, Body, or Button.

  • Tag Index: The index number (e.g., {{1}}, {{2}}) refers to the tag’s position in your preview.

Tag Types
Description

On Campaign Creation

The campaign creator will be prompted to provide this value when setting up the campaign. The same value will be used for all messages.

Subscriber Field

The value will come from each subscriber's information, meaning it will be unique for every recipient.

Hard Coded

The value is set in the template and cannot be changed during campaign creation.

CSV File

The value will be imported from a CSV file, allowing it to be different for each subscriber.