> For the complete documentation index, see [llms.txt](https://docs.channel360.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channel360.co.za/faqs.md).

# FAQs

- [General FAQs](https://docs.channel360.co.za/faqs/general-faqs.md): The document below will provide all the FAQs for our different products and services.
- [Channel360 FAQs](https://docs.channel360.co.za/faqs/channel360-faqs.md): Have a look at the common questions that are asked about the Channel360 platform.
- [Templates](https://docs.channel360.co.za/faqs/channel360-faqs/templates.md): Here are the Frequently Asked Questions for template creation:
- [Notification Status](https://docs.channel360.co.za/faqs/channel360-faqs/notification-status.md): In C360, messages go through various stages from the time they are sent to when they are delivered to the recipient.
- [Technical FAQs](https://docs.channel360.co.za/faqs/technical-faqs.md): Here are the technical FAQs regarding the API:


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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.channel360.co.za/faqs.md?ask=<question>&goal=<endgoal>
```

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`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.