# FAQs

- [General FAQs](https://docs.channel360.co.za/faqs/general-faqs.md): The document below will provide all the FAQs for our different products and services.
- [Channel360 FAQs](https://docs.channel360.co.za/faqs/channel360-faqs.md): Have a look at the common questions that are asked about the Channel360 platform.
- [Templates](https://docs.channel360.co.za/faqs/channel360-faqs/templates.md): Here are the Frequently Asked Questions for template creation:
- [Notification Status](https://docs.channel360.co.za/faqs/channel360-faqs/notification-status.md): In C360, messages go through various stages from the time they are sent to when they are delivered to the recipient.
- [Technical FAQs](https://docs.channel360.co.za/faqs/technical-faqs.md): Here are the technical FAQs regarding the API:


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.channel360.co.za/faqs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
