Here are the Frequently Asked Questions for template creation:
Last updated 11 months ago
Was this helpful?
Yes, however there are some limitations:
The hyperlink can't be unique, it needs to be generic. For example., (with no specific destination) and not (with a specific destination)
No you can't, however you add one phone number to the body (preferably your secondary number) and the most important number as the button.
When templates are being rejected, Meta doesn't give a response on what specifically went wrong with your template.
However, Meta does have a guideline on what are the to templates.
For better assistance please contact our accounts team for guidance.
For a video template, the video needs to be an mp4. The size of the mp4 video needs to be under 15mb.