Send Interactive Messages

Interactive list messages allow you to present users with a list of options to choose from.

We partially support interactive messages. These messages will appear in the conversation history as encoded JSON within a text-type message, preserving their original structure and content.

Reply with Interactive Message

POST /v.1.1/org/:orgId/whatsapp/appuser/:appuser/reply

Headers

Name	Value
Content-Type	application/json
Authorization	Bearer <token>

Body

Name	Type	Description
type	string	The type of the message e.g 'text' | 'interactive' | 'file' | 'video' | 'image'
interactive	object	The body of the interactive message further documentation can be found here Meta Documentation

Curl Request

curl -X POST "https://www.channel360.co.za/v1.1/org/{orgId}/whatsapp/appuser/{appUser}/reply" \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -H "Accept: */*" \
  -d '{
    "type": "interactive",
    "interactive": {
      "type": "list",
      "header": {
        "type": "text",
        "text": "CSAT Survey"
      },
      "body": {
        "text": "How likely are you to recommend whatsapp to a friend?"
      },
      "footer": {
        "text": "Please make your selection"
      },
      "action": {
        "button": "Answers",
        "sections": [
          {
            "title": "Your score:",
            "rows": [
              { "id": "001", "title": "1" },
              { "id": "002", "title": "2" },
              { "id": "003", "title": "3" },
              { "id": "004", "title": "4" },
              { "id": "005", "title": "5" }
            ]
          }
        ]
      }
    }
  }'