# Send Interactive Messages

{% hint style="info" %}
We partially support interactive messages. These messages will appear in the conversation history as encoded JSON within a text-type message, preserving their original structure and content. 
{% endhint %}

## Reply with Interactive Message

<mark style="color:green;">`POST`</mark> `/v.1.1/org/:orgId/whatsapp/appuser/:appuser/reply`

**Headers**

| Name          | Value              |
| ------------- | ------------------ |
| Content-Type  | `application/json` |
| Authorization | `Bearer <token>`   |

**Body**

| Name          | Type   | Description                                                                                                                                                                                                                                                                                             |               |        |         |             |
| ------------- | ------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------- | ------ | ------- | ----------- |
| `type`        | string | <p>The type of the message<br>e.g 'text'                                                                                                                                                                                                                                                                | 'interactive' | 'file' | 'video' | 'image'</p> |
| `interactive` | object | <p>The body of the interactive message<br><br>further documentation can be found here<br><a href="https://developers.facebook.com/docs/whatsapp/cloud-api/reference/messages/#interactive-object">Meta Documentation</a></p>                                                                            |               |        |         |             |
| `flow_token`  | string | <p>Generated by the business to serve as an identifier.<br></p><p>It will be sent as part of each request. You should always verify that token on your server to block any other unexpected requests. Required for Flows with endpoint.</p><p></p><p>The token will come back in the webhook event.</p> |               |        |         |             |
| `flow_id`     | string | The ID of the flow, obtained from the META business portal.                                                                                                                                                                                                                                             |               |        |         |             |
| `flow_cta`    | string | The text of the button to open the flow.                                                                                                                                                                                                                                                                |               |        |         |             |

{% tabs %}
{% tab title="Interactive List Message" %}

```bash
curl -X POST "https://www.channel360.co.za/v1.1/org/{orgId}/whatsapp/appuser/{appUser}/reply" \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -H "Accept: */*" \
  -d '{
    "type": "interactive",
    "interactive": {
      "type": "list",
      "header": {
        "type": "text",
        "text": "CSAT Survey"
      },
      "body": {
        "text": "How likely are you to recommend whatsapp to a friend?"
      },
      "footer": {
        "text": "Please make your selection"
      },
      "action": {
        "button": "Answers",
        "sections": [
          {
            "title": "Your score:",
            "rows": [
              { "id": "001", "title": "1" },
              { "id": "002", "title": "2" },
              { "id": "003", "title": "3" },
              { "id": "004", "title": "4" },
              { "id": "005", "title": "5" }
            ]
          }
        ]
      }
    }
  }'

```

{% endtab %}

{% tab title="Interactive Flow Message" %}

```bash
curl -X POST "https://www.channel360.co.za/v1.1/org/{orgId}/whatsapp/appuser/{appUser}/reply" \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -H "Accept: */*" \
  -d '{
    "type": "interactive",
    "interactive": {
      "type": "flow",
      "header": {
        "type": "text",
        "text": "Hello!"
      },
      "body": {
        "text": "How likely are you to recommend whatsapp to a friend?"
      },
      "footer": {
        "text": "Powered by Channel Mobile"
      },
      "action": {
        "name": "flow",
        "parameters": {
          "flow_message_version": "3",
          "flow_token": "123456",
          "flow_id": "2393058303453469",
          "flow_cta": "Start Flow"
        }
      }
    }
  }'

```

{% endtab %}
{% endtabs %}