AgentChat

What is AgentChat?

AgentChat is a web-based communication platform designed to elevate customer service experiences.

It's not just about chatting; it's about creating a seamless, efficient, and engaging interaction between businesses and their customers.

Key Features:

With AgentChat, your customers can communicate with your company just as they do normally, while your agents ensure efficient management of their conversations, ensuring a satisfactory experience for all involved parties.

Here below you can look at the key features of AgentChat:

Key Features:
Multiple integration channels with WebChat, Telegram & Facebook Messenger.
Access 20 reporting metrics, from chat volumes to agent response times.
Includes a versatile FAQ chatbot supporting image, PDF, and text responses.
Offers flexibility with desktop and Progressive Web Application versions for convenience on all devices.

AgentChat redefines customer-company communication, offering unparalleled efficiency, convenience, and effectiveness for both customers and agents. Embrace the future of customer service with AgentChat.