> For the complete documentation index, see [llms.txt](https://docs.channel360.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channel360.co.za/faqs/channel360-faqs/notification-status.md).

# Notification Status

This page will help you understand these statuses, this help in monitoring the flow and of your campaign as well as it's progress. 

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### Pending

* **Description:** The message has been created and is waiting to be processed.
* **Use Case:** This status is typically seen right after a message is sent but before it has been picked up for delivery.

### Delivered 

* **Description:** The message has been delivered to the recipient’s device.
* **Use Case:** This status confirms that the recipient has received the message.

### Read

* **Description:** The recipient has opened and read the message.
* **Use Case:** This status is used for messages where read receipts are available, such as certain types of instant messaging or email services.

### Delivered To Channel

* **Description:** The message has been delivered to the **Meta's** [**WhatsApp Business API**](https://developers.facebook.com/docs/whatsapp/business-management-api), but not yet to the final recipient.
* **Use Case:** This status indicates that the message is with the external service, which is responsible for delivering it to the recipient.

### Failed

* **Description:** The message failed to be delivered to the recipient.
* **Use Case:** This status occurs when there is an issue in sending the message.

### **Skipped**

* **Description:** The message was not sent because the user has opted out.
* **Use Case:** This status occurs when the intended recipient has opted out of receiving messages, ensuring no delivery attempt is made to respect their preferences.