> For the complete documentation index, see [llms.txt](https://docs.channel360.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channel360.co.za/faqs/technical-faqs.md).

# Technical FAQs

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<summary>What is the WhatsApp Business APi?</summary>

Our API is used for businesses of any size to engage with their customers on the WhatsApp platform.&#x20;

Once your WhatsApp Business account gets approved and your message template to Meta's standards. You'll be able to communicate to your customers through our API.

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