Create Templates
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Last updated
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Through this endpoint you can create a template with dynamic button tags
This endpoint allows the creation of a template (without tags).
This endpoint enables the creation of a template that facilitates videos.
Accepted video formats are: video/mp4
.
Limited to max size of: 15MB
Templates only support videos encoded with H.264 video codec and AAC audio codec, and they must have either a single audio stream or no audio stream.
This endpoint allows the creation of a template featuring quick reply buttons and an image in the header.
This endpoint empowers the creation of a template enriched with tags for enhanced categorisation. This Template facilitates systematic organisation and targeted communication strategies.
This endpoint empowers the creation of a template enriched with both tags and an image.
This endpoint enables the creation of a template with both tags and quick reply buttons. The following Template furnishes details incorporating tags and interactive elements for enhanced communication strategies.
This endpoint empowers the creation of a template enriched with both tags and call-to-action buttons.
This endpoint enables the creation of a template with an image and quick reply buttons. The following Template furnishes details incorporating tags and interactive elements for enhanced communication strategies.
API call to create a new Template (Without Tags)
The template name must only contain lower case letters, underscores, and numbers
"hello_peter_test"
"1234"
Can always be default
"default"
"en_US"
true
"ACCOUNT_UPDATE"
[{"type":"HEADER","format":"TEXT","text":"1234"},{"type":"BODY","text":"1234"},{"type":"FOOTER","text":"1234"}]
Successfully Created Template (Without Tags)
"48760b5487768c785ad67458"
"hello_peter_test"
"1234"
"default"
"en_US"
true
"PENDING"
"ACCOUNT_UPDATE"
[{"type":"HEADER","format":"TEXT","text":"1234"},{"type":"BODY","text":"1234"},{"type":"FOOTER","text":"1234"}]
"22361316479243229"
API call to create a new Template (With image and quick reply buttons)
"est_example_with_image_and_buttons"
"this is a internal description"
"channel_test_template"
"en"
true
"ALERT_UPDATE"
Successfully Created Template (With image and quick reply buttons)
"2387db540b058c001aad637"
"est_example_with_image_and_buttons"
"this is a internal description"
"channel_test_template"
"en"
true
"PENDING"
"ALERT_UPDATE"
"17361379243567"
API call to create a new Text Template (with Tags)
"test_text_with_tags_button_api_2"
"Test in API"
"default"
"en"
true
"ALERT_UPDATE"
Successfully Created Text Template (with Tags)
"126589003477481y003f934"
"test_text_with_tags_button_api_2"
"Test in API"
"default"
"en"
"PENDING"
true
"ALERT_UPDATE"
"43890378898700"
API call to create Image Template (With Tags and Call To Action Buttons)
"ci_test_image_tags_cta_buttons"
"Automated Test Template"
"default"
"en"
true
"ALERT_UPDATE"
Successfully Created Image Template (With Tags and Call To Action Buttons)
"3037703477495d09161y127"
"ci_test_image_tags_cta_buttons"
"Automated Test Template"
"default"
"en"
true
"ALERT_UPDATE"
"908647665224123"
API call to create Text Template (With Tags and Quick Reply Buttons)
"ci_test_text_tags_qr_buttons"
"Automated Test Template"
"default"
"en"
true
"ALERT_UPDATE"
Successfully Created Text Template (With Tags and Quick Reply Buttons)
"3037703477495d09161y127"
"ci_test_text_tags_qr_buttons"
"Automated Test Template"
"default"
"PENDING"
"en"
true
"ALERT_UPDATE"
"908647665224123"
API call to create Image Template (With Tags and Call To Action Buttons)
"ci_test_image_tags_cta_buttons"
"Automated Test Template"
"default"
"en"
true
"ALERT_UPDATE"
Successfully Created Image Template (With Tags and Call To Action Buttons)
"3037703477495d09161y127"
"ci_test_image_tags_cta_buttons"
"Automated Test Template"
"default"
"en"
true
"ALERT_UPDATE"
"908647665224123"
API call to create a new Template (With image and quick reply buttons)
"est_example_with_image_and_buttons"
"this is a internal description"
"channel_test_template"
"en"
true
"ALERT_UPDATE"
Successfully Created Template (With image and quick reply buttons)
"2387db540b058c001aad637"
"est_example_with_image_and_buttons"
"this is a internal description"
"channel_test_template"
"en"
true
"PENDING"
"ALERT_UPDATE"
"17361379243567"
API call to create a Template with dynamic button tags
"interactive_template_with_dynamic_buttons"
"This is an interactive template with dynamic buttons"
""
"en_US"
true
"MARKETING"
[{"type":"HEADER","format":"IMAGE","example":{"header_url":"https://channel360-template-tags.s3.af-south-1.amazonaws.com/2024-03-26T08%3A26%3A03.438Z-Manage-Deals-More-Efficiently.jpg"}},{"type":"BODY","text":"Hi, this is a template demonstrating an interactive template"},{"type":"BUTTONS","buttons":[{"type":"URL","url":"https://channel360.co.za/organization/{{1}}","text":"View Dashboard"}]}]
Successfully Created a Template with dynamic button tags
"6424439655cf37a8dce2085866"
"interactive_template_with_dynamic_buttons"
"This is an interactive template with dynamic buttons"
""
"PENDING"
"en_US"
true
"MARKETING"
[{"type":"BODY","text":"Hi, this is a template demonstrating an interactive template"},{"type":"BUTTONS","buttons":[{"type":"URL","url":"https://channel360.co.za/organization/{{1}}","text":"View Dashboard"}]}]
API call to create a Video Template
"example_of_a_video_template"
"Channel Mobile video template example"
"default"
"en_US"
true
"MARKETING"
[{"type":"HEADER","format":"VIDEO","example":{"header_url":["https://channel360-template-tags.s3.af-south-1.amazonaws.com/Zendesk+Overview+Demo.mp4"]}},{"type":"BODY","text":"Hi {{1}}, watch this video","example":{"body_text":["John"]}},{"type":"BUTTONS","buttons":[{"type":"QUICK_REPLY","text":"Looks Good"}]}]
Successfully created a Video Template
"6159580535681de23490"
"example_of_a_video_template"
"Channel Mobile video template example"
"default"
"en_US"
true
"MARKETING"
[{"type":"HEADER","format":"VIDEO","example":{"header_url":["https://channel360-template-tags.s3.af-south-1.amazonaws.com/Zendesk+Overview+Demo.mp4"]}},{"type":"BODY","text":"Hi {{1}}, watch this video","example":{"body_text":["John"]}},{"type":"BUTTONS","buttons":[{"type":"QUICK_REPLY","text":"Looks Good"}]}]