# Channel360

## API Docs

- [ChannelMobile Docs](https://docs.channel360.co.za/channelmobile-docs.md): Find everything you need to get started, from using the frontend to integrating with the API.
- [Channel360 Guide](https://docs.channel360.co.za/channel360-guide.md): Channel360 is our broadcasting platform that gives you the ability to send messages to your audience.
- [Dashboard](https://docs.channel360.co.za/channel360-guide/dashboard.md): The Dashboard offers comprehensive analysis and reporting for all messages sent through the platform
- [Webhooks](https://docs.channel360.co.za/channel360-guide/webhooks.md): In Channel360, webhooks are used to send event data (such as message delivery update, failures, reads etc.) to your system.
- [Templates](https://docs.channel360.co.za/channel360-guide/templates.md): Easily manage your WhatsApp message templates by creating, editing, and tracking their approval status to ensure they’re ready for your campaigns.
- [Template Creation](https://docs.channel360.co.za/channel360-guide/templates/template-creation.md): We provide the following template categories:
- [Template Configuration](https://docs.channel360.co.za/channel360-guide/templates/template-configuration.md): Once your template is approved, and if it includes rich media or tags, you’ll need to configure it before sending:
- [Groups](https://docs.channel360.co.za/channel360-guide/groups.md): A group is a collection of subscribers that allows for easier management and bulk actions.
- [Deleting Groups](https://docs.channel360.co.za/channel360-guide/groups/deleting-groups.md)
- [Managing Group Details](https://docs.channel360.co.za/channel360-guide/groups/managing-group-details.md)
- [Campaign](https://docs.channel360.co.za/channel360-guide/campaign.md): A campaign are messages being sent to your audience, such as promoting a product, sharing updates, or engaging them.
- [Campaign Creation](https://docs.channel360.co.za/channel360-guide/campaign/campaign-creation.md)
- [Campaign Statistics](https://docs.channel360.co.za/channel360-guide/campaign/campaign-statistics.md)
- [Subscribers](https://docs.channel360.co.za/channel360-guide/subscribers.md): Subscribers are individuals who have opted in to receive communications from your organization.
- [Managing Subscribers](https://docs.channel360.co.za/channel360-guide/subscribers/managing-subscribers.md): Here is where you're able to manage your subscriber base.
- [Subscriber Profile](https://docs.channel360.co.za/channel360-guide/subscribers/subscriber-profile.md): In the subscriber profile view, you can engage in direct conversations with the subscriber and see the conversation history.
- [WABA Prerequisites](https://docs.channel360.co.za/whatsapp-business-api/waba-prerequisites.md): What do you need to get a WhatsApp Business Account (WABA).
- [WhatsApp Account Health](https://docs.channel360.co.za/whatsapp-business-api/whatsapp-account-health.md): In this document we will show you the best way to build and maintain a quality customer experience for your business.
- [Products](https://docs.channel360.co.za/our-products/products.md): Channel Mobile assists businesses to communicate with their audiences seamlessly through messaging channels.
- [AgentChat](https://docs.channel360.co.za/our-products/products/agentchat.md)
- [SMS](https://docs.channel360.co.za/our-products/products/sms.md)
- [Broadcasting](https://docs.channel360.co.za/our-products/products/broadcasting.md)
- [ChatBot](https://docs.channel360.co.za/our-products/products/chatbot.md)
- [Using the Channel360 V1.1 API ](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api.md): Get started with using Channel360's V1.1 API
- [Webhooks](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/webhooks.md): Webhooks are automated mechanisms for real-time communication between systems, enabling one system to send data to another as soon as a specific event occurs.
- [Templates](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/templates.md): Templates  are pre-designed message formats that businesses use for automated communication with customers.
- [ Create Templates ](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/templates/create-templates.md)
- [Get Templates](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/templates/get-templates.md)
- [Update Templates](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/templates/update-templates.md): Only certain fields can be updated:
- [Notifications](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/notifications.md): Notifications use pre-approved templates to send one-way messages to users.
- [Conversations](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations.md): What are Conversations, and how to use them
- [Send Interactive Messages](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations/send-interactive-messages.md): Interactive list messages allow you to present users with a list of options to choose from.
- [Send Text Message](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations/send-text-message.md): In this page we show you how to send a text message.
- [Send Media Message](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations/send-media-message.md): in this section we'll show you how to start a conversation with different types of media.
- [Send Image Message](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations/send-media-message/send-image-message.md): In this page we show you how to send a message containing an image.
- [Send File Message](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations/send-media-message/send-file-message.md): In this page we show you how to send a message containing a pdf file.
- [Get Conversation History](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations/get-conversation-history.md): In this page we show you how to get the conversation history.
- [WhatsApp usernames and BSUID](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/conversations/whatsapp-usernames-and-bsuid.md): How WhatsApp usernames change identity fields in message:appUser events.
- [General FAQs](https://docs.channel360.co.za/faqs/general-faqs.md): The document below will provide all the FAQs for our different products and services.
- [Channel360 FAQs](https://docs.channel360.co.za/faqs/channel360-faqs.md): Have a look at the common questions that are asked about the Channel360 platform.
- [Templates](https://docs.channel360.co.za/faqs/channel360-faqs/templates.md): Here are the Frequently Asked Questions for template creation:
- [Notification Status](https://docs.channel360.co.za/faqs/channel360-faqs/notification-status.md): In C360, messages go through various stages from the time they are sent to when they are delivered to the recipient.
- [Technical FAQs](https://docs.channel360.co.za/faqs/technical-faqs.md): Here are the technical FAQs regarding the API: