# Template Configuration

<figure><img src="/files/YylennDZC7Hy9EO2wIOx" alt=""><figcaption></figcaption></figure>

1. **Open the template**: Navigate to the template you want to configure.
2. **Upload rich media**: Add any required images, PDFs, or videos.
   * **Image size limit**: 5MB
   * **Video size limit**: 14MB
   * **PDF size limit**: 100MB
3. **Configure body tags**: Set up any necessary tags within the template body.

A **tag** is a placeholder in your template that gets replaced with dynamic content when your broadcast is sent. Tags can be used in different parts of the message to personalize or customize it for each recipient.

* **Select Tag Location**: Choose where the tag will appear in the message: Header, Body, or Button.
* **Tag Index**: The index number (e.g., {{1}}, {{2}}) refers to the tag’s position in your preview.

<figure><img src="/files/9yT4sT3PjreE3jWO0XAh" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="254">Tag Types</th><th>Description</th></tr></thead><tbody><tr><td>On Campaign Creation</td><td>The campaign creator will be prompted to provide this value when setting up the campaign. The same value will be used for all messages.</td></tr><tr><td>Subscriber Field</td><td>The value will come from each subscriber's information, meaning it will be unique for every recipient.</td></tr><tr><td>Hard Coded</td><td>The value is set in the template and cannot be changed during campaign creation.</td></tr><tr><td>CSV File</td><td>The value will be imported from a CSV file, allowing it to be different for each subscriber.</td></tr></tbody></table>


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