> For the complete documentation index, see [llms.txt](https://docs.channel360.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channel360.co.za/channel360-guide/templates.md).

# Templates

Before sending a message through WhatsApp, your broadcast templates must be pre-approved, and Channel360 handles the entire template approval process on your behalf.

<figure><img src="/files/xNSB3DdweEa3ju3lpjQR" alt=""><figcaption></figcaption></figure>

Next we'll take you through template creation.