> For the complete documentation index, see [llms.txt](https://docs.channel360.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/templates/get-templates.md).

# Get Templates

## **Get All Templates (List Templates)**

Retrieves a full list of all templates for the organization.

<mark style="color:green;">`GET`</mark>  `https://www.channel360.co.za/v1.1/org/{{orgId}}/templates/list`

{% tabs %}
{% tab title="Response Example" %}

```json
 {
        "tags": {
            "head": [],
            "body": [],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "language": "en",
        "name": "dev_test_template",
        "messageTemplateId": "748356241190585",
        "category": "UTILITY",
        "components": [
            {
                "type": "BODY",
                "text": "Hello this is a test.",
                "buttons": []
            }
        ],
        "createdAt": "2025-04-07T09:00:27.933Z",
        "description": "auto-ingested",
        "enabled": false,
        "namespace": "",
        "status": "REJECTED",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 1,
        "id": "67f3942b4dcb08ab2bdcc1b3"
    },
    {
        "tags": {
            "head": [],
            "body": [],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "language": "en",
        "name": "testing_market",
        "messageTemplateId": "1177319604100139",
        "category": "MARKETING",
        "components": [
            {
                "type": "BODY",
                "text": "Hi would we are marketing",
                "buttons": []
            }
        ],
        "createdAt": "2025-04-07T09:00:27.933Z",
        "description": "auto-ingested",
        "enabled": true,
        "namespace": "",
        "status": "APPROVED",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 0,
        "id": "67f3942b4dcb08ab2bdcc1b4"
    },
    {
        "tags": {
            "head": [],
            "body": [
                {
                    "index": 2,
                    "type": "hard-coded",
                    "value": "Dr Banana"
                },
                {
                    "index": 3,
                    "type": "on-campaign-creation",
                    "value": "Date"
                },
                {
                    "index": 7,
                    "type": "hard-coded",
                    "value": "Marinda"
                },
                {
                    "index": 4,
                    "type": "on-campaign-creation",
                    "value": "Date"
                },
                {
                    "index": 6,
                    "type": "hard-coded",
                    "value": "23 Church Street"
                },
                {
                    "index": 8,
                    "type": "subscriber-field",
                    "fields": "firstName"
                },
                {
                    "index": 1,
                    "type": "subscriber-field",
                    "fields": "firstName"
                }
            ],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "language": "en",
        "name": "text_test",
        "messageTemplateId": "347437139873292",
        "category": "UTILITY",
        "components": [
            {
                "type": "BODY",
                "text": "*Appointment Confirmation* 🗓\n\nHi {{1}}! This is a friendly reminder for your appointment with {{2}} on {{3}}. Please arrive at reception 10min before the start of your scheduled time.\n\nDate:       {{4}}\nTime:       {{5}}\nLocation:   {{6}}\nReception:  {{7}}\n\nReply \"C\" to confirm or \"N\" to cancel.\n\nWe look forward to seeing you!\n\nYour {{8}} team! 🖐",
                "buttons": []
            }
        ],
        "createdAt": "2025-04-07T09:00:27.933Z",
        "description": "auto-ingested",
        "enabled": true,
        "namespace": "",
        "status": "APPROVED",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 57,
        "id": "67f3942b4dcb08ab2bdcc1b5"
    },
```

{% endtab %}
{% endtabs %}

## Filter & Query Template List

You can filter templates by **enabled** status & c**onfigured** templates.

<mark style="color:green;">GET</mark>  `https://www.channel360.co.za/v1.1/org/{{orgId}}/templates/list?enabled=true&filter=configured`

{% tabs %}
{% tab title="Response Example" %}

```json
[
    {
        "tags": {
            "head": [],
            "body": [],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "language": "en",
        "name": "testing_market",
        "messageTemplateId": "1177319604100139",
        "category": "MARKETING",
        "components": [
            {
                "type": "BODY",
                "text": "Hi would we are marketing",
                "buttons": []
            }
        ],
        "createdAt": "2025-04-07T09:00:27.933Z",
        "description": "auto-ingested",
        "enabled": true,
        "namespace": "",
        "status": "APPROVED",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 0,
        "id": "67f3942b4dcb08ab2bdcc1b4"
    },
    {
        "tags": {
            "head": [],
            "body": [],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "description": "testing",
        "namespace": "",
        "status": "APPROVED",
        "enabled": true,
        "category": "MARKETING",
        "name": "fuuneral_benifits12",
        "language": "en",
        "components": [
            {
                "type": "BODY",
                "text": "Hi there...we recently chatted via WhatsApp & have an update for you. Please message us back so one of our staff can assist further.\n\nThe Channel Mobile Team - reply STOP to opt out",
                "buttons": []
            },
            {
                "type": "FOOTER",
                "text": "From Channel Mobile Dev",
                "buttons": []
            }
        ],
        "messageTemplateId": "1054568756722750",
        "createdAt": "2025-04-09T07:50:23.272Z",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 0,
        "id": "67f626bf5ee686ffec661cdd"
    },
    {
        "tags": {
            "head": [
                {
                    "document": {
                        "link": "https://channel360-template-tags.s3.af-south-1.amazonaws.com/2025-06-09T08%3A05%3A19.239Z-2025-06-06T12_57_38.357Z-2025-06-05T13_03_52.097Z-2025-06-05T10_11_20.413Z-Clockify_Time_Report_Summary_24_03_2025-30_04_2025%20%283%29%20%282%29.csv",
                        "filename": "2025-06-06T12_57_38.357Z-2025-06-05T13_03_52.097Z-2025-06-05T10_11_20.413Z-Clockify_Time_Report_Summary_24_03_2025-30_04_2025 (3) (2).csv"
                    },
                    "type": "document"
                }
            ],
            "body": [],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "description": "This is a pdf test",
        "namespace": "",
        "status": "APPROVED",
        "enabled": true,
        "category": "MARKETING",
        "name": "pdf_testing_upload",
        "language": "en",
        "components": [
            {
                "type": "HEADER",
                "format": "DOCUMENT",
                "buttons": []
            },
            {
                "type": "BODY",
                "text": "This is a test",
                "buttons": []
            }
        ],
        "messageTemplateId": "608663161605539",
        "createdAt": "2025-06-05T10:09:50.679Z",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 11,
        "id": "68416cee7b8d212c1ec8d486"
    },
    {
        "tags": {
            "head": [
                {
                    "type": "image",
                    "url": "https://channel360-template-tags.s3.af-south-1.amazonaws.com/2025-06-06T10%3A05%3A42.987Z-KFCs-Colonel-Sanders-joins-a-group-of-strippers-in-raunchy-Mothers-Day-video-EliteFranchise.co_.jpg"
                }
            ],
            "body": [],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "description": "This is a test",
        "namespace": "",
        "status": "APPROVED",
        "enabled": true,
        "category": "MARKETING",
        "name": "image_template_123434",
        "language": "en",
        "components": [
            {
                "type": "HEADER",
                "format": "IMAGE",
                "buttons": []
            },
            {
                "type": "BODY",
                "text": "This is a body",
                "buttons": []
            }
        ],
        "messageTemplateId": "890616133239371",
        "createdAt": "2025-06-06T10:05:33.160Z",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 1,
        "id": "6842bd6d7b8d212c1ec8d574"
    }
]
```

{% endtab %}
{% endtabs %}

## Filter by Enabled Only

<mark style="color:green;">`GET`</mark>  `https://www.channel360.co.za/v1.1/org/{{orgId}}/templates/list?enabled=true`

{% tabs %}
{% tab title="Request Example" %}

```json
{
        "tags": {
            "head": [],
            "body": [],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "language": "en",
        "name": "testing_market",
        "messageTemplateId": "1177319604100139",
        "category": "MARKETING",
        "components": [
            {
                "type": "BODY",
                "text": "Hi would we are marketing",
                "buttons": []
            }
        ],
        "createdAt": "2025-04-07T09:00:27.933Z",
        "description": "auto-ingested",
        "enabled": true,
        "namespace": "",
        "status": "APPROVED",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 0,
        "id": "67f3942b4dcb08ab2bdcc1b4"
    },
    {
        "tags": {
            "head": [],
            "body": [
                {
                    "index": 2,
                    "type": "hard-coded",
                    "value": "Dr Banana"
                },
                {
                    "index": 3,
                    "type": "on-campaign-creation",
                    "value": "Date"
                },
                {
                    "index": 7,
                    "type": "hard-coded",
                    "value": "Marinda"
                },
                {
                    "index": 4,
                    "type": "on-campaign-creation",
                    "value": "Date"
                },
                {
                    "index": 6,
                    "type": "hard-coded",
                    "value": "23 Church Street"
                },
                {
                    "index": 8,
                    "type": "subscriber-field",
                    "fields": "firstName"
                },
                {
                    "index": 1,
                    "type": "subscriber-field",
                    "fields": "firstName"
                }
            ],
            "buttons": []
        },
        "organization": "67ea68df674ce7a1b7002b75",
        "language": "en",
        "name": "text_test",
        "messageTemplateId": "347437139873292",
        "category": "UTILITY",
        "components": [
            {
                "type": "BODY",
                "text": "*Appointment Confirmation* 🗓\n\nHi {{1}}! This is a friendly reminder for your appointment with {{2}} on {{3}}. Please arrive at reception 10min before the start of your scheduled time.\n\nDate:       {{4}}\nTime:       {{5}}\nLocation:   {{6}}\nReception:  {{7}}\n\nReply \"C\" to confirm or \"N\" to cancel.\n\nWe look forward to seeing you!\n\nYour {{8}} team! 🖐",
                "buttons": []
            }
        ],
        "createdAt": "2025-04-07T09:00:27.933Z",
        "description": "auto-ingested",
        "enabled": true,
        "namespace": "",
        "status": "APPROVED",
        "updatedAt": "2025-07-17T09:14:58.444Z",
        "version": 57,
        "id": "67f3942b4dcb08ab2bdcc1b5"
    },
```

{% endtab %}
{% endtabs %}

## **Get a Template by Name**

Use this endpoint when you want to retrieve a specific template using its **name**.

**Example:** Getting a template named `test546`.

<mark style="color:green;">`GET`</mark>  `https://www.channel360.co.za/v1.1/org/{{orgId}}/templates/{{templateName}}`

{% tabs %}
{% tab title="Request Example" %}

```json
{
    "tags": {
        "head": [],
        "body": [],
        "buttons": []
    },
    "organization": "67ea68df674ce7a1b7002b75",
    "description": "Testing",
    "namespace": "",
    "status": "APPROVED",
    "enabled": true,
    "category": "MARKETING",
    "name": "test546",
    "language": "en",
    "components": [
        {
            "type": "BODY",
            "text": "hi test",
            "buttons": []
        },
        {
            "type": "FOOTER",
            "text": "none",
            "buttons": []
        }
    ],
    "messageTemplateId": "735730732676124",
    "createdAt": "2025-08-15T09:55:36.439Z",
    "updatedAt": "2025-12-12T05:56:25.807Z",
    "version": 0,
    "id": "689f041844d20982dffdd201"
}
```

{% endtab %}
{% endtabs %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.channel360.co.za/api-usage/using-the-channel360-v1.1-api/templates/get-templates.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.